What if the caller is speech or hearing impaired?
The 9-1-1 call takers are trained to detect data signals unique to telecommunication devices for the speech and hearing impaired. These calls are immediately connected to a special device that allows communications with the caller.

Text Telephone (TTY/TDD) Users: Wait until your call is answered, then press the space bar or any touch tone key several times to send data signal to identify your call as TTY/TDD call.

Show All Answers

1. When should I call 911?
2. When calling 911, what is the basic information that I need to know?
3. What number do I call for a controlled burn?
4. What if the caller is speech or hearing impaired?
5. Will they keep me on the phone and ask other questions?
6. What happens if I call 9-1-1 and there is a busy signal?
7. I am interested in a career as a Dispatcher. How do I find out more?